Jon Bon Jovi Is ‘Bigger Than Life,’ The War and Treaty Says After Collaborating with Him (Exclusive)

“There are no words to how kind he is, how wonderful and giving he is. He supersedes anything that you can think about when you meet people,” Tanya, 46, explains.

“He’s bigger than life,” she declares. “You don’t feel the separation of him being this great icon and us doing the song together,” she reveals, before adding that the Grammy winner is “absolutely incredible.”

Michael, 42, notes that the singer is “a decent being and he understands his calling on his earth,” remarking how it’s a “powerful” thing for Bon Jovi to recognize. “If I text Jon Bon Jovi, he’ll text me back within two minutes. If I call him and he doesn’t answer, he’ll call me back within two minutes. Even if he can’t talk, [he’ll say] ‘Hey man, I’m doing this, but I’ll give you a call right back later.’ ”

On Wednesday, Sept. 11, the three musicians filmed a music video for the single together on the John Seigenthaler Pedestrian Bridge in Nashville. But after the couple left, Bon Jovi stayed and remained on the bridge, and while there, he helped save a woman in crisis.

Michael tells PEOPLE Bon Jovi’s heroic act occurred “20 minutes” after they left the singer. “I guess they decided to let [Bon Jovi] walk the bridge and good call because that’s how that took place.” Adding, “What a moment. Stunned again.”

The Bon Jovi frontman helped the unidentified woman who was standing on the bridge’s ledge on Sept. 11, per the Metropolitan Nashville Police Department surveillance footage.

After a few minutes alone, the singer and another woman carried the woman in crisis to a safer part of the bridge. He continued to speak with the woman in crisis before they left the area together.

“A shout out to @jonbonjovi & his team for helping a woman on the Seigenthaler Ped Bridge Tue night. Bon Jovi helped persuade her to come off the ledge over the Cumberland River to safety,” the Metropolitan Nashville Police Department said in a Sept. 11 post on X (formerly Twitter).